Hno3 believes gaming should be a source of enjoyment — not stress or problems. We are committed to ensuring healthy gaming habits for every user in Bangladesh. Your safety and mental well-being are our highest priority.
View FAQBelow are the core principles we follow to protect every user on the hno3 platform.
To open an account at hno3, users must be 18 years of age or older. Date of birth is verified at registration, and additional identity documents may be requested in suspicious cases. Keeping minors away from gaming is one of our highest social responsibilities. We regularly review accounts to ensure no underage users can access the platform. This policy is governed in accordance with applicable laws and ethical standards in Bangladesh.
Every user can set daily, weekly, or monthly deposit limits from their account settings. Once set, these limits take effect immediately, and a waiting period applies before they can be increased. Staying within your financial means is the foundation of healthy gaming habits. hno3 never encourages users to exceed their self-set limits. The budget control feature is completely free and available at any time.
Extended gaming sessions can be harmful to both mental and physical health. hno3 gives users the ability to set session timers and reminders that automatically send alerts after a set period of time. Taking regular breaks and spending time with family and friends is part of a healthy lifestyle. We recommend gaming for no more than one to two hours per day. By using these time management tools, you can keep gaming a balanced part of your life.
If you feel you need some distance from gaming, you can temporarily suspend your account yourself. This "cooling-off" period can be set anywhere from 24 hours up to 30 days. During the break, logging in or making any transactions will not be possible. This feature is entirely voluntary and was designed with the user's mental well-being in mind. Once the temporary break ends, the account will automatically become active again.
If a user feels that gaming is having a negative impact on their life, they can request a permanent account closure. Once this request is made, the account will be permanently deactivated with no option to reopen it. hno3 respects this decision and carries out the process without any pressure or incentives. Some data may be retained after permanent closure for legal purposes. This is a courageous step and we fully support it.
The hno3 support team is always here for any gaming-related concerns or issues. Reach out to us at [email protected] and you will receive a prompt response. If professional advice is needed, we will help connect you with the appropriate organization. Remember, asking for help is not a sign of weakness — it is a sign of courage. We believe every person deserves to live a healthy and happy life.
If you notice the following signs, it is important to take action. Addressing them early makes it much easier to regain control.
Feeling a repeated urge to keep gaming in order to recover lost money — known as "chasing losses" — is one of the primary signs of problematic gaming. This habit compounds financial losses and creates mental stress.
Spending time gaming while neglecting family, friends, or work responsibilities is an important warning sign. When gaming starts to overshadow other important areas of life, taking a break becomes essential.
Being unable to stop gaming, or feeling restless and irritable when trying to stop, indicates psychological dependence. Seeking professional help is the most effective step in this situation.
Borrowing money to game or spending funds meant for essential expenses on gaming can lead to serious financial problems. Your own and your family's basic needs should always come before gaming.
Lying to or hiding gaming activity from family or loved ones is a concerning behavior. Transparency and honesty are the foundation of healthy relationships, and maintaining this habit is important.
Following a few simple rules keeps gaming enjoyable and safe at all times.
Always treat gaming as a form of entertainment, not a source of income. When gaming causes stress rather than enjoyment, it is time to take a break. Peace of mind and family happiness come above everything else.
Decide how much you are willing to spend before you start gaming, and stick strictly to that limit. Do not invest more in an attempt to recover lost money. Staying within a pre-set budget keeps gaming enjoyable at all times.
Take at least a 10–15 minute break every hour to refresh your body and mind. Focus and decision-making ability decline during long sessions. During breaks, drink water, take a walk, or chat with someone you care about.
Gaming while angry, frustrated, or under stress gets in the way of making good decisions. Gaming in a calm and composed state makes the experience far more enjoyable. It is best not to use gaming as an escape from negative emotions.