Hno3 places the highest importance on the privacy of personal information belonging to users in Bangladesh. On this page, we clearly explain — how your information is collected, where it is stored, and how it is kept secure.
Registration & Identity Information
When you create an account at hno3, your name, mobile number, and date of birth are collected. This information is used solely for identity verification and account management purposes. Through age verification, we ensure that only individuals aged 18 or above can use the platform. Your provided information is always stored in encrypted form and protected against unauthorized access. This information is never sold or transferred to any third party.
Payment & Financial Information
Your mobile banking number (such as bKash or Nagad) is verified during deposit and withdrawal processes. This information is used solely to complete transactions and prevent fraud. hno3 never stores your full payment account details — only the information necessary for transaction verification is retained. All financial information is secured through SSL encryption. If a suspicious transaction is detected, we notify you immediately and take steps to protect your account.
Device & Usage Information
When you use the hno3 platform, your device type, operating system, browser version, and IP address may be automatically collected. This information is used to improve platform performance and resolve technical issues. Your gaming session history is stored to ensure dispute resolution and fairness. This data is not shared with any advertisers. We analyze anonymous statistics to further improve the user experience.
Data Storage & Security
All your personal information is stored on secure servers and protected using industry-standard encryption technology. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations. hno3 staff can only access your information when required for support or verification purposes, and strictly within access control protocols. We regularly review and update our security measures. In the event of any data breach, we will promptly notify affected users.
Sharing Information with Third Parties
Hno3 never sells your personal information to advertisers or unauthorized third parties. Only the necessary information is shared with approved mobile banking partners for payment processing. In cases of legal obligation or government directive, information may be provided in compliance with applicable law. In any such instance of data sharing, we always provide only the minimum information required. All our partners are bound to uphold the same standard of privacy policy.
Your Rights & Controls
Every user at hno3 has the right to view, correct, and request deletion of their own information. You can contact our support team at any time to submit any request regarding your data. The option to opt out of marketing communications is also available in your account settings. Requests to correct or delete your information are generally processed within 7 business days. We believe that having control over your data is a fundamental right.
Policy Changes & Updates
Hno3 reserves the right to update this privacy policy as needed. For any significant changes, we will endeavor to notify registered users in advance. The updated policy will take effect from the date of publication, and continued use of the platform will be considered as your acceptance of the new policy. We recommend visiting this page regularly to stay informed about updates. For any questions regarding the privacy policy, contact us at: [email protected].
Last Updated: January 2025. If this privacy policy changes, it will be updated on this page. We recommend checking back regularly.